Return & Refund Policy

Buyer Protection

Welcome to Silicone Line Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem.

“We have your back”

We want you to shop with confidence and less worries. Our buyer protection is to ensure your purchased is covered in case you have problems.

Returns accepted if product not as described, buyer pays return shipping fee or keep the product & agree refund with seller. Please open dispute within first 5 days of product delivery date and provide us with reason for return, legitimate pictures documenting the product failure issue. After dispute found in your favor and agreed for refund or return item, please follow the instructions for return , that will be provided in the dispute outcome comments.

If refund approved without need to return , please just keep your item , full refund will be credited to your account.

We guarantee on time delivery of 45 days for all Silicone Line products, and 14 days for GUARDIAN GEL socks.